September, 2021 - Blue Chip Technologies Ltd.

7. User Groups Rights v18 – Intermediate Certification

September 6, 2021 Editorial Team

In this module, we go through the steps of creating user groups so you can group your extensions based on departments and the different roles and rights each user can

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6. User Profiles and Forwarding Rules v18 – Intermediate Certification

September 6, 2021 Editorial Team

This module goes through the user profiles available and their settings as well as the PBX forwarding rules and how unanswered calls to an extension are handled. In more detail:

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5. Hot Desking v18 – Intermediate Certification

September 6, 2021 Editorial Team

In this module, we cover what the hot desking feature is and how you can configure it.

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4. Provisioning Remote IP Phones v18 – Intermediate Certification

September 6, 2021 Editorial Team

This module covers how to configure a remote IP Phone with STUN or 3CX Session Border Controller (SBC). From the prerequisites and the supported STUN and SBC devices to RPS

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3. Call Recordings v18 – Intermediate Certification

September 6, 2021 Editorial Team

This module covers the Call Recording functionality in 3CX. This includes the different options as well as the location of the recordings, sizing and quota. In more detail:

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