3CX V20, Update 3: A Powerful Upgrade for Your Business

Introducing New Features to Streamline Your Communication

3CX, a leading provider of unified communications and collaboration solutions, has released a significant update to its flagship product, V20. Update 3 brings a host of new features and enhancements designed to improve your business communication efficiency and productivity.

Key Features in 3CX V20, Update 3

Enhanced Remote Storage and Archiving

• Seamless integration with popular cloud storage providers like Google Drive, Dropbox, and OneDrive.
• Flexible retention policies to ensure compliance with industry regulations.
• Advanced search capabilities to quickly find recordings and files.

Powerful Call Processing Scripts

• Create custom scripts to automate routine tasks and improve call handling.
• Leverage advanced logic to route calls based on various criteria, including caller ID, time of day, and more.
• Integrate with external systems to streamline workflows and enhance customer service.

Two-Way Status Sync with Microsoft Teams

• Synchronize presence status between 3CX and Microsoft Teams in real time.
• Ensure consistent communication across both platforms.
• Improve collaboration and productivity for teams using both tools.

Additional Notable Features

• Multi-user editing for shared call flows and other configuration settings.
• Auto-scheduler for status profiles to automate presence updates based on schedules.
• IP phone DND options for enhanced privacy and focus.

Experience the Benefits of 3CX V20, Update 3

By upgrading to 3CX V20, Update 3, you can:

• Improve efficiency and productivity within your team.
• Enhance customer service with advanced call handling features.
• Simplify communication across multiple platforms.
• Strengthen security with robust data protection measures.

Ready to upgrade? Contact us today to learn more about 3CX V20, Update 3 and how it can benefit your business.