Introducing the 3CX Windows Softphone Beta 5: Unsynchronized CRM Contacts and Enhanced Features

We are excited to announce the release of the 3CX Windows Softphone Beta 5, a powerful and efficient VoIP softphone for Windows. This latest version offers several new features and improvements, including:

  • Unsynchronized CRM Contacts: View CRM information instantly without contact synchronization. The softphone retrieves contact information from your preferred CRM and displays it on incoming call notifications and contact search lookups, even if not present in the PBX Phonebook[3].
  • BLF Speed Dial Usages: Implemented for Attended Transfer, Blind Transfer & Conferencing[3].
  • Show Unregistered Team Extensions: This feature allows you to see the temporary status of team extensions[3].

To start using the 3CX Windows Softphone Beta 5, download the latest app from the[3]. Don’t forget to visit the dedicated Windows Softphone Forum to share your feedback and experiences with other users[3].

Get in Touch with Blue Chip Technologies Support Team

If you have any questions or need assistance with the 3CX Windows Softphone Beta 5, feel free to reach out to the Blue Chip Technologies support team via helpdesk@bluechiptt.com. Our team is here to help you make the most of this powerful VoIP softphone.

Remember, you can also refer to the User Manual for detailed instructions on how to install and provision the new 3CX Softphone for Windows app[3].

Citations:
[1] https://www.3cx.com/blog/releases/windows-beta-softphone/
[2] https://www.3cx.com/blog/releases/new-3cxphone-5-beta/
[3] https://www.3cx.com/blog/releases/windows-softphone-beta5/
[4] https://softphone.pro

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