The Communication, Web Presence, and Change Management sub-working group of the Cloud Storage Working Group has been focusing on the creation of a set of best practices for communications and documentation for the transition from unlimited storage to a storage-mindful environment. The subgroup comprises more than ten universities, and is led by Matt Klein of Cornell University. Join this session to learn about the various approaches your peer organizations are taking for communications and web presence, and get access to the resources this workgroup is making available to benefit the higher ed community.