In a retail industry increasingly dominated by Internet of Things (IoT) devices, digital transformation, and review-based shopping, modern consumers are never short of options for evaluating and purchasing their favorite products and services. While these tools foster remarkable shopping experiences, they also challenge retailers, who must become increasingly innovative in their approaches to consumer-facing solutions and strategies for process optimization.
In this infographic, you’ll see how Microsoft Strategic Retail Solutions can be employed during each of these stages to increase employee satisfaction and create revenue-generating experiences.
View: Deliver a modern customer journey with Microsoft
