Insights, tutorials, and news from our IT experts in Trinidad & Tobago.
Blue Chip Technologies' SIP for WhatsApp gives businesses a practical choice between a customer-managed WhatsApp Business app setup and a hosted-number.
3CX Update 9 highlights how AI is becoming more practical inside business communications, from caller handling to support workflows and managed phone system operations.
3CX has shown how call detail records can be queried through Gemini and BigQuery. For Trinidad and Tobago businesses, the practical value is faster insight into call queues, missed calls, service quality and coaching opportunities.
3CX AI Communications: Route Calls by Intent, Not Guesswork Most businesses still think about the phone system in a simple way: the phone rings, someone...
3CX Advanced Queue Features: Better Caller Experience Under Pressure 3CX has announced new advanced queue features in V20 Update 9, giving administrators more...
3CX Update 9 Beta: AI Call Handling Needs a Managed Rollout 3CX has released V20 Update 9 Beta with a clear direction: business phone systems are moving beyond...
3CX Windows Softphone V5.5: Cleaner Desktop Calling for Busy Teams 3CX has released Windows Softphone V5.5 for production, with changes that sound small at...
3CX Q2 Promotions: A Good Time to Review Your Phone System Licensing 3CX has announced Q2 2026 promotions covering selected upgrades, renewals, and new...
3CX AI Edition: What the Licensing Changes Mean for Business Calls 3CX has announced a useful licensing and product direction update: in V20 Update 9, 3CX...