Insights, tutorials, and news from our IT experts in Trinidad & Tobago.
3CX iOS 26 Support: Keep Mobile Calling Ready for Staff Mobile calling is now part of the phone system, not an optional extra. Sales staff, managers,...
3CX AI Communications: Route Calls by Intent, Not Guesswork Most businesses still think about the phone system in a simple way: the phone rings, someone...
3CX Version 20 Update 9 adds better VoIP Provider Template Builder tools. For SMBs, this means cleaner SIP trunk management, fewer call-routing surprises, and more reliable phone-system support.
3CX Web Client: Cleaner Daily Calling for Busy Teams A business phone system is only useful if staff can use it quickly during the normal pressure of the...
3CX Advanced Queue Features: Better Caller Experience Under Pressure 3CX has announced new advanced queue features in V20 Update 9, giving administrators more...
3CX Basic Edition: A Practical Starting Point for Small Business VoIP 3CX has announced the availability of 3CX Basic Edition and 4SC Basic Free, giving very...
3CX SSL Certificates: Small Details Can Break Big Call Systems 3CX recently published technical guidance on managing SSL certificates when a business runs...
3CX Update 9 Beta: AI Call Handling Needs a Managed Rollout 3CX has released V20 Update 9 Beta with a clear direction: business phone systems are moving beyond...
3CX Windows Softphone V5.5: Cleaner Desktop Calling for Busy Teams 3CX has released Windows Softphone V5.5 for production, with changes that sound small at...