Insights, tutorials, and news from our IT experts in Trinidad & Tobago.
3CX Advanced Queue Features: Better Caller Experience Under Pressure 3CX has announced new advanced queue features in V20 Update 9, giving administrators more...
3CX Basic Edition: A Practical Starting Point for Small Business VoIP 3CX has announced the availability of 3CX Basic Edition and 4SC Basic Free, giving very...
3CX SSL Certificates: Small Details Can Break Big Call Systems 3CX recently published technical guidance on managing SSL certificates when a business runs...
3CX Update 9 Beta: AI Call Handling Needs a Managed Rollout 3CX has released V20 Update 9 Beta with a clear direction: business phone systems are moving beyond...
3CX Windows Softphone V5.5: Cleaner Desktop Calling for Busy Teams 3CX has released Windows Softphone V5.5 for production, with changes that sound small at...
3CX Q2 Promotions: A Good Time to Review Your Phone System Licensing 3CX has announced Q2 2026 promotions covering selected upgrades, renewals, and new...
3CX AI Edition: What the Licensing Changes Mean for Business Calls 3CX has announced a useful licensing and product direction update: in V20 Update 9, 3CX...
3CX CRM XML Templates: A Practical Way to Build Smarter Integrations 3CX has shared a useful AI-based approach for building CRM XML templates more quickly. ...
3CX AI Transcription and Analytics Make Business Calls More Valuable 3CX is continuing to push AI into everyday communications, and one of the biggest wins is...